Covid19 Update - London 2 1/18/2021

MOST RECENT CHANGES - January 16, 2020

“IMPORTANT AND EFFECTIVE IMMEDIATELY”

We are contacting all clients of our London 2 data center, suggesting that any visitor to the facility in the last ten days who is feeling ill may want to contact their personal physician.

Evoque has been informed that a contractor who was last onsite on Friday, January 15th has tested positive for the COVID-19 virus. The individuals’ path of travel while onsite included the main entrance, common areas, DH14 Power rooms, Chiller Deck office, and ground and second floor toilets at the site. Evoque specific facilities were not used by the individual. 

Per guidelines from the Department of Health and Social Care (DHSC), we encourage any customers who have had direct and extended engagement with any non-Evoque staff to continue to monitor their health closely for any signs of illness.. Anyone with personal health concerns is encouraged to contact their personal healthcare professional.

A specialty cleaning service has been performing enhanced industrial-grade disinfection multiple times a day to disinfect the common areas utilizing Public Health England (PHE) published protocols. The latest cleaning of the common areas in the building was on the morning of January 18th.

The facility will remain accessible by permanent access badge holders unless otherwise directed by the local health agency. Evoque continues to support remote hands at the data center and is maintaining rotational staff coverage leveraging in-market staff with no direct contact with the affected individual. We ask that customers advise Evoque immediately if any of their personnel test positive for the virus.

We want to ensure you that we take these situations very seriously, as the safety and health of our clients, employees, and vendors is always our primary concern. 

We thank you for your continued trust.

Sincerely,

Evoque Data Center Operations
www.evoquedcs.com
866-4-Evoque  (866-438-6783)

PHASE 1: PRECAUTIONS & PREVENTATIVE ACTIVITIES

PHASE 2: REMEDIATION & INFECTION RESPONSE ACTIVITIES

EVOQUE COVID-19 FAQS- UPDATED 4-2-20