Covid19 Update - Lisle 3-1-2021

MOST RECENT CHANGES - March 1, 2021

“IMPORTANT AND EFFECTIVE IMMEDIATELY”

We are writing to inform you that a technician has tested positive for the Novel Coronavirus at our Lisle, IL data center. The positive test result was received late this afternoon, March 1, 2021, and the individual was last in the facility the morning of March 1, 2021.

We are contacting all clients of our Lisle data center, suggesting that any visitor to the facility in the last ten days who is feeling ill may want to contact their personal physician.

The data center is in the process of being thoroughly cleaned. This includes a stringent cleaning consistent with industry disinfecting standards as required by health authorities. We continue to clean the facility multiple times each day.

The facility will remain accessible by permanent access badge holders unless otherwise directed by the local health agency. Evoque continues to support remote hands at the data center and is maintaining rotational staff coverage leveraging in-market staff with no direct contact with the affected individual. We ask that customers advise Evoque immediately if any of their personnel test positive for the virus.

Evoque will continue to provide status updates as changes occur. Updates will be posted on our Website at www.evoquedcs.com as well as on our Customer Portal at: https://portal.evoquedcs.com/

We want to ensure you that we take these situations very seriously, as the safety and health of our clients, employees, and vendors is always our primary concern. 

We thank you for your continued trust.

Sincerely,

Evoque Data Center Operations
www.evoquedcs.com
866-4-Evoque  (866-438-6783)

PHASE 1: PRECAUTIONS & PREVENTATIVE ACTIVITIES

PHASE 2: REMEDIATION & INFECTION RESPONSE ACTIVITIES

EVOQUE COVID-19 FAQS- UPDATED 4-2-20